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Holiday Inn Toronto Downtown Centre, An Ihg Hotel, Toronto

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From90US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

30 Carlton Street, Toronto, Canada, M5B 2E9

The Holiday Inn Toronto Downtown Centre is a modern hotel located in the heart of Downtown Toronto. It is conveniently situated near key attractions like the CN Tower and Ripley's Aquarium of Canada. The hotel features a blend of comfortable accommodations, business facilities, and dining options, making it suitable for both leisure and business travelers.

Location

Located only half a block from College Subway Station, the hotel provides easy access to attractions like the Eaton Centre and Scotiabank Arena. Guests can conveniently reach local hospitals and the financial district, with public transportation options facilitating quick travel around the city.

Rooms

The hotel's guest rooms are well-appointed with modern amenities, including free Wi-Fi, a mini-fridge, and a 32-inch HDTV. Guests can choose from rooms with a king bed or two double beds, designed for comfort with pillowtop mattresses and premium bedding. Accessible rooms are available, featuring roll-in showers and safety bars.

Eat & Drink

Dining options include Thirty Restaurant and Lounge, which serves breakfast, lunch, and dinner with a diverse menu. Guests can enjoy a quick meal or an intimate dinner in a contemporary setting. A buffet breakfast is available, and kids aged 11 and under eat free from the main menu.

Leisure & Business

The hotel offers various leisure facilities, including an indoor swimming pool and a fitness center. Business amenities include meeting rooms equipped with complimentary Wi-Fi and catering options, suitable for events ranging from small meetings to larger conferences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
Max:
2 persons
20 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Standard Room
Max:
2 persons
20 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Standard Double Room Two Double Beds
Max:
4 persons
20 m² 
Bed options:
2 Double beds
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Toronto 1.0 km
Airports
Billy Bishop Toronto City (YTZ) 5.2 km
Pearson (YYZ) 30.4 km
Train
Union Station 1.9 km
Underground
College Subway200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

30 Carlton Street, Toronto, Canada, M5B 2E9
Map view
street view
30 Carlton Street, Toronto, Canada, M5B 2E9
Nearby
Night club
Buddies in Bad Times Theatre
390 m
Restaurants
Cora's Breakfast and Lunch
120 m
27 Carlton St
Daio Japanese Cuisine
0 m
45 Carlton St
Mick E Fynn's
90 m
45 Carlton St
Kinka Izakaya Original
290 m
398 Church St
Richtree Natural Market Restaurants
140 m
14 Queen St W
Yonge Street Grille
260 m
Courtyard Toronto Downtown 475 Yonge Street
Second Cup Coffee Co
260 m
777 Bay Street Suite C-214
Scaddabush Italian Kitchen & Bar
510 m
382 Yonge St Unit #7
W Burger Bar
200 m
10 College St

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient location
Comfortable beds
Small rooms
Issue with housekeeping
7.2/10
Very good
Rooms
6.4
Location
8.3
Service
8.3
Dining
6.3
Guest reviews
7.2/10
based on 29 reviews
7.7
7.7/10based on 11697 reviews
Adam
United Kingdom, May  2024
8.2/10

The hotel had beautiful rooms, but issues with soundproofing and limited space. The service was incredibly friendly and professional, with the added benefit of not having unnecessary daily room changes. The location was extremely convenient, offering easy access to public transportation and attractions. The dining experience was good but chaotic during peak times. Overall, a pleasant stay with some room for improvement.

Rooms
7.0
The rooms were on the small side, but beautiful.
Service
9.0
The service was very friendly and professional, and I appreciated not having to deal with unnecessary room changes.
Location
9.0
The location was extremely convenient for our trip, providing easy access to public transportation and nearby attractions.
Dining
8.0
The dining experience was good with some nice touches, but it could get chaotic during peak times.
Facilities
8.0
The hotel had convenient facilities that met our needs during the stay.
Ian
United Kingdom, April  2024
7.4/10

The hotel is in a very convenient location, close to public transportation and a variety of dining options. The rooms, though small, have comfortable beds and match the online pictures. The service was overall attentive and welcoming, but there was an issue with housekeeping missing a scheduled room cleaning. The hotel's dining offerings may need improvement in portion sizes and value. Despite these drawbacks, the hotel's facilities are satisfactory for a comfortable stay.

Rooms
8.0
The rooms are small but the beds are comfortable and match the online pictures.
Service
7.0
The staff was very helpful and welcoming, but there was an issue with housekeeping missing a scheduled cleaning.
Location
9.0
The hotel's location is great for accessing public transportation and exploring nearby restaurants and shops.
Dining
6.0
The dining experience left something to be desired in portion sizes for the price paid.
Facilities
7.0
The hotel offers basic facilities that meet necessary requirements for a comfortable stay.
Convenient location
Small rooms
Brian
United Kingdom, March  2024
6.6/10

My stay was quite pleasant overall. The room felt like a plastic doll's house, and luckily, it was on the quieter side away from the street noise of Toronto. The temperature never surpassed 73F, which was comfortable for me. However, there were issues with water not draining on the deck, and it made me question returning to this location.

Rooms
7.0
The rooms were like a plastic doll's house but comfortable, with a quiet location away from the street.
Service
7.0
The staff was very friendly and efficient, but there were communication issues that impacted the service experience.
Location
6.0
The hotel's location was very convenient for exploring Toronto, with easy access to transportation hubs and theaters. However, issues with water drainage on the deck left me concerned about the property's condition.
Dining
6.0
The dining options were satisfactory, but I had to pay extra for lunch instead of breakfast, which was a bit inconvenient.
Facilities
7.0
The hotel facilities, including the pool area and shops, were functional, although there was a lingering smell in the lobby area that affected the overall experience.
Trevor
United Kingdom, February  2024
8.2/10

I had a fantastic stay at this hotel. The rooms were spotless and provided one of the best night's sleep I've had in a hotel. The service from the staff was exceptional, always friendly and helpful. The location was convenient for exploring both central attractions and more interesting neighborhoods. The dining options were decent, but there was room for improvement. Overall, a great value for money choice when in Toronto.

Rooms
8.0
The rooms were immaculately clean and offered a peaceful night's sleep.
Service
9.0
The staff went above and beyond to ensure a pleasant stay.
Location
9.0
The hotel's location was ideal, within walking distance of central attractions yet close to unique neighborhoods.
Dining
7.0
The dining experience was satisfactory, with a decent selection, but room for improvement in food temperature.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
James
United Kingdom, February  2024
6.2/10

The Holiday Inn Downtown Toronto is a great convenient location to explore the area, although the rooms are tiny and overpriced. The hotel excels in service, with standout team members providing excellent assistance. The central location is ideal for exploring downtown but could be challenging due to the presence of homeless individuals. The dining options are limited, and the value for money may not be the best.

Rooms
5.0
The rooms, although tiny and overpriced, were conveniently located right across from the elevator.
Service
9.0
The service at this hotel is exceptional, with staff members like Afomiya, Isabella, and Johannes going above and beyond to ensure a fantastic stay.
Location
7.0
Dining
5.0
The dining options were limited and poor value for money, with the continental breakfast being underwhelming.
Facilities
6.0
friendly staff
limited dining options
David
United Kingdom, January  2024
8.2/10

The hotel's location is unbeatable, just a stone's throw from subway and bus stops, surrounded by plenty of eateries. The service was top-notch with helpful staff making sure we had a great stay. Although the rooms could use an update and the Wi-Fi was unreliable, the overall experience was enjoyable.

Rooms
7.0
The rooms, while a bit small and noisy, were cozy and had a view of the window counter. The Wi-Fi cutting out at times was a minor inconvenience but manageable. Overall, comfortable for the stay.
Service
9.0
The service was excellent, with the staff always ready to assist and ensure our stay was pleasant.
Location
10.0
The hotel's location was perfect, within walking distance of major attractions, near public transportation, and surrounded by various dining options.
Dining
7.0
The dining options were satisfactory with tasty and well-prepared dishes, though the selection was a bit limited. The value for money was reasonable considering the quality of the food.
Facilities
8.0
The facilities offered everything we needed during our stay, from easy access to shops and services to a pleasant welcome drink.
Location
Rooms small
Dorothy
United Kingdom, January  2024
7.2/10

The hotel has some positives like clean, nicely decorated rooms with comfortable beds, but the rooms are very small with no real sitting area. Service was friendly and professional, especially at breakfast and in the bar. The location is convenient with easy access to public transportation, but parking can be confusing. The dining experience varies from terrible with long queues to very delicious and well-prepared. Overall, a mixed experience with both good and not so good aspects.

Rooms
7.0
The rooms, despite being clean and nicely decorated, were very small with no real sitting area.
Service
8.0
The service was friendly and accommodating, especially at breakfast and in the bar.
Location
7.0
The location is convenient with easy access to public transportation, but parking can be confusing.
Dining
7.0
The dining experience ranged from terrible with long queues to very delicious and well-prepared.
Facilities
7.0
The facilities were decent with variable dining experiences.
Margaret
United Kingdom, January  2024
8.4/10

The hotel offered clean and comfortable rooms, but don't expect a modern facility. The service was fantastic and exceeded my expectations.

Rooms
7.0
The room was a bit outdated with old carpet but clean and had a small refrigerator. They are small but comfortable.
Service
10.0
The service was absolutely ridiculously amazing. The staff went above and beyond to assist me.
Location
9.0
The location suited us well for our 4-night stay, walking distance to 'central' attractions and next to a subway station.
Dining
8.0
The dining experience was as expected with a fair selection of hot food, fruit, and cereal.
Facilities
8.0
The hotel had housekeeping services and shops/commercial services available.
Mike
United Kingdom, January  2024
6.0/10

My stay at the hotel was a bit mixed. While the location was fantastic, with easy access to restaurants and the metro, the noise at night due to the room's proximity to the road was a major downside. The service was a bit hit or miss, with some staff being extremely helpful while others were rude. The dining experience was average, with limited menu options, but the price was reasonable. However, the small room size and noise level affected my overall comfort during my stay.

Rooms
5.0
The room was very small and noisy being near the road, which made it difficult to sleep. The bathroom had only a shower and the sink was also small.
Service
6.0
While some staff members, like David Giang, the night supervisor, were extremely helpful and polite, others were consistently rude, especially during check out.
Location
8.0
The hotel's location was fantastic, with easy access to the metro station and many restaurants and services within walking distance. However, it seemed to attract a crowd that affected the overall atmosphere.
Dining
5.0
The dining experience was nearly average with practically no variety on the menu, though the staff was friendly and helpful.
Facilities
7.0
The hotel offered a convenient auto check-out system that saved time for guests.
Alison
United Kingdom, January  2024
7.6/10

The hotel provided a very clean and nice room, but the rate was quite high for the small size we got. The service was top-notch, especially the Filipino staff member, although checking in and getting information was a bit slow and abrupt. The location was convenient for our work assignment in Toronto, within walking distance of many services, although it seemed to attract some homeless individuals. The dining experience was impressive with great service, but a bit pricey. Overall, a somewhat mixed experience but with notable positives.

Rooms
7.0
The room was very nice and clean.
Service
8.0
The service was superb overall, especially the Filipino guy, but a bit slow during check-in.
Location
8.0
The location was great for our work assignment in Toronto, close to many services and restaurants, although there were some homeless individuals around.
Dining
7.0
The dining was very good, with excellent service, although a bit expensive.
Facilities
8.0
The hotel had good facilities overall.
William
United States, December  2023
7.6/10

The hotel offers nice rooms that could use some upgrades for the cost but are generally pleasant. The service is friendly, although there was an issue with canceling a transaction. The location is excellent, with plenty of food options nearby, but the dining experience could be improved. The facilities are good overall.

Rooms
7.0
The rooms were nice overall, but some upgrades would be welcomed given the cost.
Service
8.0
The service was friendly, but there was a challenge with canceling a transaction.
Location
9.0
The location is excellent, with plenty of restaurants close by and convenient access to downtown and the subway station.
Dining
6.0
The dining experience could be better, with room for improvement in the breakfast offerings.
Facilities
The hotel facilities are good overall.
Aubrey
United Kingdom, November  2023
7.0/10

The hotel had smaller rooms than we expected, which was a downside for our group of 4. However, having a coffee-maker that could make both coffee and tea in the room was a nice touch. Overall, it didn't feel as 'Executive' due to the room size.

Rooms
6.0
The rooms were smaller than expected but had a coffee-maker for convenience.
Service
9.0
The staff were extremely friendly, efficient, and helpful throughout my stay. Housekeeping left my room undisturbed, which was great.
Location
8.0
The hotel is in downtown, making it perfect for those who enjoy a bustling area with easy access to shops, restaurants, and the subway. Close to the 'College' subway station for walkable experiences.
Dining
5.0
The dining experience was hit and miss, with limited options. However, the location was convenient for us. The menu remained the same during our stay, which was not a problem for us.
Facilities
7.0
The hotel offers essential facilities but lacks variety in dining options. The overall experience was good for the price.
Suzanne
United States, November  2023
8.2/10

I couldn't ask for a better location at the Holiday Inn - so close to everything I needed but the rooms felt a bit snug to me. Yet, the beds were clean and comfy, and the staff really made my stay fantastic. However, the heat in the room was a bit too much at times. The service was top-notch, and I appreciated the staff coming back later for any requests. The location couldn't be beat, with easy access to public transportation and close to great shopping spots. The dining experience had its ups and downs, the chaos during breakfast time on weekends was a bit much, but the steaks were delicious.

Rooms
8.0
The rooms felt a little small compared to what I'm used to, but the beds were clean and comfortable, and the staff upgraded me to a bigger bed with no extra charge.
Service
9.0
The service was excellent, with staff going above and beyond to make my stay enjoyable, even returning at a later time for any requests.
Location
9.0
The Holiday Inn's location was a major draw for me. It's backed by the brand's reputation and is conveniently close to public transportation and great shopping options.
Dining
7.0
While the chaos during breakfast times was a downside, the juicy steaks were a highlight of the dining experience.
Facilities
The hotel had all the facilities I needed for a comfortable stay, from housekeeping to shops, and a welcoming atmosphere.
great location
heat issue
John
United Kingdom, November  2023
6.4/10

The hotel had a cramped room facing the street that barely fit three people's belongings and was over-priced. Despite the limited space, the service was friendly and helpful. The location was convenient with various attractions nearby, but dining options were inadequate and not good value for money.

Rooms
5.0
The room was very small with no real sitting area, just the beds and a counter by the window.
Service
8.0
The service was always very friendly and extremely helpful.
Location
8.0
The location was good, clean, and staff were quick and pleasant, close to attractions and amenities.
Dining
5.0
The dining experience had very limited options and was poor value for money.
Facilities
7.0
The facilities were adequate but nothing exceptional.
convenient location
cramped room
Ronald
United Kingdom, October  2023
6.8/10

The hotel is conveniently located near many attractions and in a vibrant part of Toronto. The rooms were basic, but cleanliness was an issue. The service was friendly and helpful with tour arrangements. Dining was adequate but chaotic during busy times. Overall, good value for the location.

Rooms
5.0
The room was one of the worst I had ever seen in my life, like a box-type 2-bedroom setup. Cleanliness was a concern.
Service
9.0
The service staff were absolutely wonderful and very helpful in organizing our tour to Niagara Falls.
Location
8.0
The hotel is in a good location, close to many city attractions and within walking distance to nearby shops and a grocery store.
Dining
7.0
The dining experience was chaotic during weekends due to the rush before 10 o'clock, but they offered a takeout option. The food was simple but sufficient to fill up.
Facilities
7.0
The hotel had shops and laundry services available which were convenient for guests.
Friendly staff
Room cleanliness
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Rooms and Guests2 Guests, 1 Room